Terms of use

1. Company information

This site is published by La Chocolaterie.

Company name: SARL La Chocolaterie, share capital €62,443.09
Saint-Denis de La Réunion Trade and Companies Register 832 554 661
Registered office: 16 rue Sainte-Anne, 97400 Saint-Denis, La Réunion
SIRET number: 832 554 661 00013
EU VAT number: FR34 832 554 661
Email address: contact@lachocolaterie.re
Phone: +262 262 20 44 22
Publication director: Yassine Mohamed, manager

The site is hosted by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States (www.cloudflare.com).

2. Access and use of the site

The site is freely accessible to any user with an Internet connection. Some services, in particular online purchasing, creating a customer account or accessing certain features, may require personal information.

La Chocolaterie strives to keep the information published on the site accurate. Errors, omissions or changes may nevertheless occur, in particular regarding product availability, descriptions, prices or stated lead times.

3. Customer account

Some features of the site require a personal account.

Users undertake to provide accurate and up-to-date information when registering. They are responsible for keeping their login details confidential and for any activity carried out from their account.

La Chocolaterie reserves the right to suspend or delete an account in the event of fraudulent or abusive use, or use contrary to these terms.

4. Products, prices and orders

The products offered for sale are presented with the greatest possible care. Photographs and visuals are illustrative and may differ slightly from the products delivered.

Prices shown on the site are in euros and include applicable taxes unless stated otherwise.

Product availability may vary with stock, seasons and collections. La Chocolaterie reserves the right to change its offer, prices or commercial terms at any time.

Confirming an order implies acceptance of the price, the characteristics of the selected products and the applicable terms of sale.

5. Corporate orders and quotes

Orders for companies may be subject to specific terms, in particular regarding minimum quantities, volume discounts, payment terms or personalisation options.

Quotes generated through the site are provided for information and remain subject to validation under the commercial terms applicable at the time of the order.

6. Payment and security

Payments made on the site are processed by our secure payment provider, Stripe, or by any other payment provider selected by La Chocolaterie.

La Chocolaterie stores no complete banking data. Transactions are protected by the security measures of the payment providers concerned.

7. Newsletter and communications

Users may choose to subscribe to La Chocolaterie’s newsletter to receive news, offers, new products and commercial communications.

Subscription is voluntary and users may unsubscribe at any time through the link in each communication or by contacting La Chocolaterie.

8. Contact form and submitted data

Information sent through the forms on the site is used solely to handle users’ requests and follow up on exchanges.

Users undertake to provide accurate information and not to send unlawful, fraudulent, offensive content or content infringing third-party rights.

9. Intellectual property

All elements on the site, including texts, photographs, videos, illustrations, logos, trademarks, graphic elements and digital content, are protected by intellectual property laws.

Any reproduction, representation, modification or use of all or part of the site’s content without La Chocolaterie’s prior written consent is prohibited.

10. External links

The site may contain links to third-party websites. La Chocolaterie cannot be held responsible for the content, availability or privacy practices of these external sites.

11. Limitation of liability

La Chocolaterie cannot be held liable for direct or indirect damage arising from the use of the site, in particular in the event of service interruption, technical error, incompatibility of the user’s equipment or loss of data.

12. Changes to the terms of use

La Chocolaterie reserves the right to change these terms of use at any time to reflect changes in the site, its services or applicable regulations.

New terms take effect as soon as they are published on the site.

13. Governing law and jurisdiction

These terms are governed by French law as applicable in Réunion.

In the event of a dispute and failing an amicable resolution, the competent courts of Réunion shall have sole jurisdiction.

Last update

Last update of these terms: 21 October 2026